For Existing Clients

Client Services

Certificate access, payments, mobile app, and claims guidance for Insurance Professionals clients.

Certificates

Get a Certificate of Insurance

Sign in to your client portal to access available certificate tools. Need access or help with a certificate? Call our office.

Certificate access and available actions depend on your policy and portal permissions.

Opens our secure client portal, powered by NowCerts.

Client Portal & Mobile App

COI access through the portal
Request and download Certificates of Insurance based on your policy and portal permissions.
Saved certificate holders
Access frequently used holders without re-entering details. Availability depends on your portal permissions.
Vehicle & driver schedules
Include applicable schedules on your certificates, subject to your policy and portal access.
Mobile-ready with Momentum Roam
Manage COIs from the road on iPhone, iPad, or Android.

Certificate access and available actions depend on your policy and portal permissions. Contact our office if you need access or help with a certificate.

Mobile App

Momentum Roam — Mobile App

Manage certificates and policy information from the road. Available for iPhone, iPad, and Android.

Download for iPhone / iPad Download for Android

Payments

Online Payments

Agency Invoice

Make a Payment Pagar en Español

Secure online payments powered by Simply Easier Payments.

Premium Finance / IPFS

IPFS Premium Finance Payment

For customers with an Imperial PFS premium finance agreement.

Pay Your Insurance Carrier Directly

Use the payment destination shown on your bill. If your premium is financed, follow your finance company's payment instructions.

Payments do not bind, reinstate, or modify coverage. Contact our office with any questions about policy status.

Claims

Claims & Incident Help

Need to report an accident or other loss? Start with your insurer's claims contact shown on your policy or insurance ID card.

1Address immediate safety needs. Call 911 if anyone is injured or there is an immediate danger.
2Report the incident promptly through your insurer's designated claims phone number or reporting channel. Do not wait for an agency response to begin reporting.
3Contact Insurance Professionals if you need help locating your insurer's reporting information or understanding the next steps.

Agency assistance: 800-506-6932

Office hours: Monday–Friday, 9 AM–5 PM Pacific. Our website is not an emergency reporting service. Contacting our agency does not confirm that your insurer has received a claim or that coverage applies.